Legal

Privacy Policy

Effective Date: January 8, 2026 • Last Updated: January 8, 2026

Aerial Shots Media, LLC, doing business as Aerial Shots Media ("we," "us," or "our"), operates in Florida and provides professional real estate media services including photography, aerial drone photography, 3D virtual tours, 2D and 3D floor plans, listing videos, social media content, and virtual staging. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services or visit our website.

1. Information We Collect

We collect information you provide directly to us when booking services, creating an account, or communicating with our team:

•
Contact Information: Name, email address, phone number, and business or brokerage affiliation
•
Property Information: Property addresses, square footage, listing details, and access instructions for scheduled shoots
•
Payment Information: Billing address and payment details (processed securely through our payment providers)
•
Communications: Messages, feedback, and correspondence you send to us
•
Media Content: Photos, videos, and virtual tour content we create for your listings

We also automatically collect certain technical information when you visit our website, including IP address, browser type, device information, pages visited, and referring URLs. This data helps us improve our website and services.

2. How We Use Your Information

We use the information we collect to:

•
Schedule, coordinate, and deliver real estate media services
•
Process payments and manage your account
•
Communicate with you about bookings, deliverables, and service updates
•
Deliver media files through our secure delivery platform
•
Provide customer support and respond to inquiries
•
Improve our services, website, and customer experience
•
Send promotional communications (with your consent, where required)
•
Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with the following parties as necessary to provide our services:

•
Service Providers: Third-party vendors who assist us in delivering services, including payment processors (Stripe), financing partners for pay-at-closing options, media delivery platforms, and cloud storage providers. These providers are contractually obligated to protect your information.
•
Zillow Group: As a Zillow Showcase certified photographer, we may share property media and related information with Zillow for listings you designate for Zillow Showcase services.
•
Professional Partners: Photographers and contractors who assist with shoots receive only the information necessary to complete the assignment (property address, access details, scheduling).
•
Legal Requirements: We may disclose information when required by law, court order, or government request, or when necessary to protect our rights, property, or safety.
•
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. Payment information is processed through PCI-compliant payment processors and is never stored on our servers.

While we take data security seriously, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Media content created for your listings is retained according to our standard delivery and archival practices unless you request deletion.

Transaction records and booking history may be retained for up to seven years for tax and accounting purposes as required by law.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our site. These may include:

•
Essential Cookies: Required for basic website functionality and security
•
Analytics Cookies: Help us understand how visitors use our site to improve performance
•
Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

•
Access and receive a copy of your personal information
•
Correct inaccurate or incomplete information
•
Request deletion of your personal information (subject to legal retention requirements)
•
Opt out of marketing communications at any time
•
Object to or restrict certain processing activities

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

8. Florida-Specific Disclosures

As a Florida-based business, we comply with applicable Florida privacy laws. Florida residents may have additional rights under state law. If you are a Florida resident and wish to exercise any privacy rights, please contact us using the information provided below.

9. Third-Party Links

Our website and deliverables may contain links to third-party websites or services, including MLS platforms, real estate portals, and social media sites. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Aerial Shots Media, LLC

d/b/a Aerial Shots Media

Email: [email protected]

Website: www.aerialshots.media

By using our services, you acknowledge that you have read and understood this Privacy Policy.